Well the councils Direct Payments department are Finally getting on with the £1242 overcharge by the previous agency. They also lost my papers! They only rang me Monday to make sure I was paying the increased £42.85 a week And this lady knew Nothing about the overpayment to the agency because I'm ill/knackered /confused by two invoices with the ( Read more... )

I felt extremely stressed knowing that something was coming to my phone that would be expected to trigger the (feeling unsafe in my own home) agoraphobia. It meant I didn't want to check text or emails. Being forced to email the very person who'd made me feel harassed & threatened was dreadful . She replied earlier.
"Hi (victim) ,
Have read through ( Read more... )

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